Immigration Office in Madrid: appointments, locations and procedures
Before starting the procedure: requirements and procedures may change. Check the information applicable to your case and consult the relevant official sources.
The Immigration Office in Madrid is the main point of contact for many procedures relating to residence, work, family reunification, arraigo residence routes, renewals, submitting documents and checking immigration applications in the province of Madrid.
This guide provides clear, up-to-date information on where the Immigration Office in Madrid is located, how to book an appointment, which locations there are, what documents you should prepare and how to check your application status. You’ll also learn the difference between procedures handled by the Immigration Office and those usually carried out by the National Police, such as fingerprinting or collecting your TIE.
Quick summary
Key information about the Immigration Office in Madrid
28004 Madrid
from 9:00 to 14:00
Important: Immigration procedures are not all handled at the same location. Some are handled by the Immigration Office, while others are dealt with by the National Police, particularly those involving fingerprinting, issuing or collecting the Foreigner Identity Card (TIE). Make sure you check the specific procedure before booking an appointment.
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What is the Immigration Office in Madrid?
The Immigration Office in Madrid is part of the General State Administration and handles numerous procedures for foreign nationals who live, work or study in Spain, or who wish to regularize their immigration status.
Common searches include Madrid immigration appointment, Madrid immigration office, checking an immigration application, Arraigo social in Madrid (social-integration residence route), residence permit renewal and family reunification.
In practice, this office may handle residence applications, work authorizations, family reunification, exceptional circumstances, renewals, duplicate documents, document submissions and issues relating to applications that have already been submitted.
Immigration Office locations in Madrid
Official information currently lists several locations associated with immigration services in Madrid. Always check the location stated on your appointment confirmation, as going to the wrong address could mean missing your appointment.
| Location | Address | Useful information |
|---|---|---|
| Silva office | Calle Silva, 19 28004 Madrid |
Main office. Santo Domingo and Callao metro stations. General opening hours: Monday to Friday, 9:00 to 14:00. |
| García de Paredes office | Calle García de Paredes, 65 28010 Madrid |
For general document submissions and duplicate document collection. Gregorio Marañón metro station. General opening hours: Monday to Friday, 9:00 to 14:00. |
| Leganés office | Calle San Nicasio, 31 28911 Leganés |
Office in Leganés. MetroSur, Leganés Central station. General opening hours: Monday to Friday, 9:00 to 14:00. |
How to book an immigration appointment in Madrid
For most in-person procedures, you need to book an immigration appointment in Madrid. The appointment system lets you select the province and procedure and, if appointments are available, the date and time.
How to book an appointment
- Go to the official immigration appointment system.
- Select the province of Madrid.
- Choose the correct procedure: application, information, document submission, Police, fingerprinting, TIE, or another available option.
- Enter your personal details exactly as they appear on your documents.
- Select an available appointment, if the system shows any.
- Save or print your appointment confirmation, as you may need it to enter the office.
If no appointments are available, this does not necessarily mean the procedure is unavailable. Appointments sometimes fill up quickly or are released at different times. Check that you have selected the correct province and type of procedure, and try again later.
Who should book the appointment for each procedure?
A common mistake is for someone other than the appropriate person to book the appointment. Depending on the type of procedure, the application may need to be submitted by the foreign national, the employer, the family reunification sponsor, the minor's parent, or an authorised representative.
What procedures can be handled at the Madrid Immigration Office?
The available procedures may vary by province, time, and office. In Madrid, however, people often enquire about procedures related to residence, work, family reunification, exceptional circumstances, renewals, document submissions, duplicate documents, and application issues.
- Residence and work authorisations, where applicable to the type of application.
- Family reunification for family members of residents in Spain.
- Residence on exceptional grounds, such as arraigo social (social-integration residence route), arraigo familiar (family-based residence route) or arraigo laboral (former employment-related residence pathway).
- Renewals or changes to residence authorizations.
- Submitting documents for applications in progress.
- Enquiries, duplicate documents and issues relating to applications already submitted.
- Online submission through platforms such as Mercurio, where the procedure allows it.
Useful internal links
If you are preparing for a specific procedure, these guides may also help:
Common documents for Spanish immigration procedures
The exact documents required depend on the procedure. An arraigo application, a renewal, a family reunification application and an initial residence and work authorization application all have different requirements. However, some documents are commonly required in many procedures.
Basic checklist
- A complete, valid passport, where applicable.
- Your NIE or identification document, if you already have one.
- The official form for the relevant procedure.
- Proof of payment of the fee, if required for the procedure.
- Documents supporting your personal, employment, family or financial circumstances.
- Previous decisions, if you are renewing or changing an authorization.
- Additional documents required by the information sheet for the specific procedure.
Before attending your appointment, check the information sheet for the specific procedure. Incomplete documents may lead to requests for additional documents, delays or the need to submit further documents.
How to check the status of a Spanish immigration application
If you have already submitted an application, you can check its status online or through the available channels. You will usually need details such as your NIE, application reference number or personal information associated with the application.
Common ways to check
- Check your application status online through the government online portal.
- Telephone 060 for general information.
- Telephone 902 022 222, when available for checking application status.
- Check by SMS using the word NIE or EXPE, depending on which detail you want to use.
If the system says it could not find the requested information and the details are correct, the application may not yet have been entered into the computer system. In that case, it is best to wait and check again later.
Difference between the Immigration Office and the National Police
A common misconception is that all Spanish immigration procedures are handled at the same office. This is not always the case.
Immigration Office
It usually handles applications, renewals, residence and work authorizations, family reunification, arraigo applications (residence routes based on ties to Spain), submissions of additional documents, and issues with applications.
National Police
It usually handles documentation procedures, fingerprinting, issuing or collecting TIE cards, certificates, NIE assignments, and return authorizations.
So, when you access the appointment booking system, check whether the selected procedure is handled by the Immigration Office or the National Police. Choosing the wrong procedure may mean the appointment cannot be used for what you need.
What to do if no appointments are available
Appointments are often unavailable at certain times. If you cannot find an appointment for immigration procedures in Madrid, try these recommendations:
- Check that you have selected the correct province and procedure.
- Try at different times of day, as availability may change.
- Do not book an appointment for a different procedure just to get a slot.
- Check whether you can submit your application online.
- Prepare all your documents before the appointment to avoid wasting time.
- If you experience a technical issue with the appointment system, use the official support channels.
General guidance
Do you have questions about your immigration procedure?
If you are unsure which appointment to book, which documents to submit, or how to check your application status, you can request guidance before visiting the office.
Frequently asked questions about the Immigration Office in Madrid
Where is the Immigration Office in Madrid?
The main office is at Calle Silva, 19, 28004 Madrid. There are also immigration-related offices at Calle García de Paredes, 65, and Calle San Nicasio, 31, in Leganés.
What are the Immigration Office’s opening hours in Madrid?
The general opening hours listed for the offices are Monday to Friday, from 9:00 to 14:00. However, it is advisable to confirm the opening hours and location before visiting, especially on public holidays or during periods of administrative changes.
How do I book an appointment with the Immigration Office in Madrid?
You can book an appointment through the official immigration appointment system. Select the province of Madrid, choose the correct procedure, enter your details, and save your appointment confirmation.
Can I visit the Immigration Office without an appointment?
An appointment is required for many procedures. If you arrive without one, you may not be seen or may only receive general information. The safest option is to check the specific procedure and book an appointment before travelling to the office.
What is the Immigration Office’s phone number in Madrid?
The information phone number listed in the official information for Madrid’s immigration services is 91 272 95 00. For questions about appointments, you can also call 060.
Where can I have my fingerprints taken for the TIE?
Fingerprinting, issuance, and collection of the Foreigner Identity Card (TIE) are usually handled by the National Police, not necessarily by the Immigration Office. When booking an appointment, select the correct procedure related to the police/TIE.
How can I check the status of my immigration application?
You can check your application status online, by phone, or through the available enquiry channels. You will need details such as your NIE, application reference number, or information associated with your application.
What should I do if my application does not appear?
If the information you entered is correct and the system cannot find it, your application may not yet have been entered into the system. If so, wait and check again later.
Final note: administrative information may change. Before visiting an office or submitting documents, always check your appointment, the procedure selected and the official instructions for your application.
This content is for informational purposes only and does not replace professional legal advice or information provided by the competent authorities.
